Privacy Policy and Legal Notice

1. Data controller

2. Personal data we process

We may process the personal data that the user provides when browsing the website, making a purchase, creating a customer account, filling in forms, subscribing to commercial communications, contacting us via WhatsApp Business or communicating with Ferry's through any other channel.

• First name and surname.
• Email address.
• Telephone number.
• Shipping and billing address.
• Order details and order number.
• Information necessary to manage payments, shipments, exchanges, returns or withdrawals.
• Browsing data, preferences and behaviour on the website, when the user has given their consent.

3. Purposes of processing

We process personal data for the following purposes:

• To manage orders placed in the online store.
• To process payments, shipments, invoicing, exchanges, returns and withdrawal requests.
• To respond to enquiries received through forms, email, telephone or WhatsApp Business.
• To manage customer accounts.
• To send commercial communications, promotions and news only to subscribed users.
• To manage product reviews and ratings.
• To analyse browsing and improve the user experience.
• To carry out advertising measurement and remarketing actions, when the user has given their consent.
• To comply with legal, tax, accounting and administrative obligations.

4. Legal basis for processing

The legal basis for processing personal data may be:

• The performance of a purchase contract or the application of pre-contractual measures.
• Compliance with legal obligations applicable to TEIXITS BLANC-COLOR, S.L.
• The user’s consent for sending commercial communications, newsletter subscriptions or the installation of non-essential cookies.
• Legitimate interest in responding to requests, improving our services, preventing fraud and ensuring website security.

5. Data retention

Personal data will be retained for the time necessary to fulfil the purpose for which it was collected.

Subsequently, it may be retained for the periods required by tax, accounting, commercial, administrative or consumer protection regulations.

In the case of commercial communications, the data will be retained until the user withdraws their consent or requests to unsubscribe.

6. Recipients and providers

Data may be disclosed to third parties when necessary to provide the requested service or when there is a legal obligation. Among others, the following may access the data:

• Shopify, as the e-commerce platform.
• Transport and logistics companies.
• Payment gateways and financial institutions.
• Connectif, for commercial communications, marketing automation and personalisation.
• Google Analytics 4, for web analytics, when the user has given their consent.
• Google Ads, for advertising measurement and campaigns, when the user has given their consent.
• Meta, for services related to Facebook and Instagram, when the user has given their consent.
• Judge.me, for managing product reviews and ratings.
• WhatsApp Business, when the user contacts Ferry's through this channel.
• Public administrations, courts and competent authorities when there is a legal obligation.

Some providers may be located outside the European Economic Area. In such cases, the safeguards provided for by current data protection regulations will apply.

7. Commercial communications

Ferry's may send commercial communications, promotions, news or discounts only to users who have expressly subscribed or given their consent.

These communications may be managed through Connectif or other authorised technology providers.

The user may unsubscribe at any time using the link included in each communication or by writing to ferrysonline@ferrys.es.

8. WhatsApp Business

When the user contacts Ferry's via WhatsApp Business, the data provided will be processed for the purpose of responding to enquiries, managing orders or providing customer support.

The use of WhatsApp involves the processing of data by WhatsApp Ireland Limited in accordance with its own terms and privacy policies.

9. User rights

The user may exercise the following rights at any time:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Right to withdraw consent at any time.

To exercise these rights, the user may send a request to: ferrysonline@ferrys.es.

Likewise, the user has the right to lodge a complaint with the Spanish Data Protection Agency through www.aepd.es.

10. Data security

TEIXITS BLANC-COLOR, S.L. adopts appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

11. Minors

The services of this website are not intended for minors. If a minor provides personal data through the website, their parents or legal guardians may request its deletion by writing to ferrysonline@ferrys.es.

12. Changes to the privacy policy

TEIXITS BLANC-COLOR, S.L. may modify this Privacy Policy to adapt it to regulatory, technical or website operation changes.

---

Last updated: June 2026.